Middleton, WI 53562
Progressive, experienced, and talented Quality Assurance Tester with a broad range of skills who excels at being the “Go To” person when tasks need to be completed within tight time frames. Willing to put in the extra effort during crunch periods when additional hours may be required. A keen eye for detail that has been honed by AAA game titles such as Call of Duty. Works well in a team environment and willing to take on less glamorous roles to support the overall program to ensure everything goes smoothly. Brings a passion for gaming, to learn, and expand skills within the industry. Fueled by his passion for games, Shawn spends his time scouring game builds for bugs and inconsistencies in order to deliver the highest quality product possible.
MS Excel, MS Word, JIRA, Bugzilla, DevTest, DevTrack, Trello, Unreal, 3Ds Max, Adobe Illustrator, Adobe Lightroom, Photoshop, Quixel Suite, Windows, Mac, Linux
Project Management, Test Planning, Staff Training, 3D Modeling, 2D Texturing, Set Dressing, Poly Reduction
X-Men Origins: Wolverine Uncaged Edition, Singularity, Call of Duty: Black Ops (1, 2, 3), CoD: Advance Warfare, CoD: Infinite Warfare, CoD: Modern Warfare Remastered, CoD Online (China), CoD: Ghosts, CoD: Modern Warfare 3, Lord of the Rings: Adventure Card Game
FANTASY FLIGHT INTERACTIVE, MADISON, WI 2017-Present
Quality Assurance Specialist
Published Games: The Lord of the Rings: Adventure Card Game (PC Steam, Xbox, Playstation, Switch, PC Game Pass)
Managed the Jira database including workflow changes, bug assignment, usage training, user management, and dashboard setup.
Created daily critical issues hit lists.
Created and executed thorough test plans.
Reported all potential issues via the bug database.
Managed QA staff locally and internationally to assess the game and testing priorities.
Interviewed and Trained new QA staff.
Tested the game on a daily basis providing bugs and game-play feedback.
Completed daily reports on game stability and critical issues blocking testing.
Worked directly with designers giving feedback on current and future designs to ensure clear and enjoyable behavior for players.
Provided direct technical support for users including inventory corrections, feedback, and bug corrections through the game’s support software/website.
RAVEN SOFTWARE, MADISON, WI 2010-2017
Published Games: Call of Duty: Black Ops, Black Ops 2, Black Ops 3, CoD: Modern Warfare 3, CoD Ghosts, CoD: Modern Warfare Remastered, CoD: Infinite Warfare, CoD Online, CoD Ghosts, CoD Advanced Warfare
Managed a team of 8-12 testers on a daily basis.
Completed daily reports on the stability of the game.
Worked directly with developers to understand the needs and requests that are needed from the QA department.
Conducted job interviews for new QA applicants for employment at Raven Software.
Trained new QA testers on how and what to test in AAA game development. (Several not having previous QA, gaming, or industry experience)
Oversaw new bugs entered into the database by junior QA staff to ensure the quality of the bugs written is easy to understand by developers and that all required information is present. (Description, Platform, Screenshots, reproduction steps, crash logs, etc)
Created Test Plans to ensure that what needed to be tested was completed and was easily readable by production/management staff.
Planned for future projects to understand the needs in staffing and hardware requirements.
Used bug tracking software to enter bugs into the database as well as track team member’s performance.
Worked with individuals to improve not only their bug count but also to improve their general testing procedures, when needed.
RAVEN SOFTWARE, MADISON, WI 2008-2010
Published Games: X-Men Origins: Wolverine, Singularity
Worked as a set dresser, light mapping specialist, modeler, and texture painter artist for X-Men Origins: Wolverine and Singularity.
Optimized and created new assets to use within Wolverine/Singularity.
Polished and optimized multiple assets in a short time frame to improve performance and ensure that the game runs smoothly.
Developed modular models/assets that can be repeated throughout the level/game to reduce overhead memory draws.
Developed a movable track bi-component section that allowed multiple character interaction movement across overall track piece in 1 hour to be a critical environmental meeting deadline for X-Men Origins: Wolverine.
Transformed existing X-Men Origins: Wolverine models into a destructive mode, allowing multiple player options. Added all the key components required for full adaptation, including creating appropriate UV coordinates and destroyed pieces.
Optimized assets and collision for Singularity multiplayer to enrich the environment and game play value.
RAVEN SOFTWARE, MADISON, WI 2008-2008
Learned Mudbox and built 3D models for X-Men Origins: Wolverine
Associates, Madison Area Technical College, Madison, WI, Animation, 2008
Raven Software Seminars – 2008/9